Zentrum für Zahnheilkunde HafenCity
According to our open methodology, this clinic scored 49.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #16 of 25 ranked clinics · Last checked: 1 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1649.4/100
- Best for Expats#1744.3/100
- Best for Dental Implants#1348/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1832.8/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1353.2/100
- Sleep Dentistry (GA / deep sedation)#849.4/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented Site advertises "Vollnarkose & mehr" — full anaesthesia, sedation and intraosseous anaesthesia. [s1]
Summary
Zentrum für Zahnheilkunde HafenCity is a multi-dentist MVZ practice with a stated implantology focus (up to 500 implant procedures per year over 20+ years), offering CBCT diagnostics, Invisalign orthodontics, pediatric dentistry and general/twilight anaesthesia. The German-only website publishes an extensive service menu but no price figures.
Strengths
- Information Transparency: 16 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 1.5 of 8 verifiable points (missing: mentioned for: best dentist Germany; mentioned for: English speaking dentist Germany; mentioned for: dental implants Germany; mentioned for: emergency dentist Germany; mentioned for: Germany dental clinic for expats; structured data on website)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Anita Heilemann, Dr. Griseldis Dürkopf, Dr. Dodji Lukas Akakpo, Daphne Breiling. [s1] | 3/3 |
| ✗ | Dentist specializations listed [s1] | 0/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published 15+ service categories. [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version [s1] | 0/2 |
| ✓ | Address and map published [s1] [sm] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-01 [sm] | 4/6 |
| ◐ | Google review volume [sm] | 1.5/3 |
| ✓ | Review recency Re-verified 2026-09-01: a top-displayed review (edited) is dated 2 months ago. [sm] | 3/3 |
| ✓ | Clinic responds to reviews Owner replied to a positive review; a critical review from a high-activity local guide (226 reviews) was also visible, reply status on that one not confirmed. [sm] | 2/2 |
| ? | No recurring complaints One negative and one mixed review were visible among the 3 top-displayed reviews (of 69 total); insufficient sample to establish a pattern. | 0/2 |
| ✓ | No suspicious review patterns 10 Google reviews read (2014-11-23 to 2026-09-17): no burst of five-star ratings (at most 1 on one day), no repeated wording; accounts hold 1-234 reviews, 1 single-review. [zentrum-fuer-zahnheilkunde-hafencity-deepen] | 2/2 |
| ✗ | Active Facebook presence The centre's Facebook page (Grosser Grasbrook 9, same phone and website) has not posted since August 2019 and has 6 reviews, while its website is live (checked 2026-10-02). [zentrum-fuer-zahnheilkunde-hafencity-fb] | 0/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Zentrum für Zahnheilkunde HafenCity Hamburg" and "Zahnheilkunde HafenCity"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [zentrum-fuer-zahnheilkunde-hafencity-tripadvisor] [zentrum-fuer-zahnheilkunde-hafencity-tripadvisor-2] | 0/0.5 |
| ✓ | Other review platforms jameda, the German doctor-review site, has a page for the practice at its address: 5.0 of 5 from 24 patient reviews (checked 2026-10-02). [zentrum-fuer-zahnheilkunde-hafencity-platforms] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ✓ | CBCT (3D imaging) DVT-Röntgen. [s1] | 2/2 |
| ✓ | Implantology Site states over 20 years' experience and up to 500 implants/year. [s1] | 2/2 |
| ✓ | Orthodontics Invisalign. [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry Dedicated Kindersprechstunde. [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Germany", "English speaking dentist Germany", "dental implants Germany", "emergency dentist Germany", "Germany dental clinic for expats".
| ✗ | Mentioned for: best dentist Germany [sqBest] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Germany [sqEng] | 0/1 |
| ✗ | Mentioned for: dental implants Germany [sqImp] | 0/1 |
| ✗ | Mentioned for: emergency dentist Germany [sqEmg] | 0/1 |
| ✗ | Mentioned for: Germany dental clinic for expats [sqExp] | 0/1 |
| ✗ | Structured data on website No Dentist, MedicalBusiness, LocalBusiness, Organization or MedicalClinic markup: the home page and 3 service pages carry only WebPage, ImageObject, BreadcrumbList, WebSite, ListItem markup. [zentrum-fuer-zahnheilkunde-hafencity-site] [zentrum-fuer-zahnheilkunde-hafencity-site-2] [zentrum-fuer-zahnheilkunde-hafencity-site-3] [zentrum-fuer-zahnheilkunde-hafencity-site-4] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1KU64 Die Zahnspezialisten57.3 of 100View report → report in German
- #2Berlin Smile Zahnzentrum2.5 of 100View report → report in German
- #3The Urban Dentist0 of 100View report → report in German
Measured by Ansmeter, 9 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & register entries (KZV / dental chamber)
| Dentist | Specialization | Register entry |
|---|---|---|
| Dr. Anita Heilemann [s1] [reg1] | — | not verified |
| Dr. Griseldis Dürkopf [s1] | — | not verified |
| Dr. Dodji Lukas Akakpo [s1] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: No recurring complaints
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.zahnarzthamburg.info/ |
|---|---|
| Phone | +49 40 36093961 |
| Google Maps | Map listing |
| Address | Großer Grasbrook 9, 20457 Hamburg |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.zahnarzthamburg.info/ | Team, services, hours, contacts | 2026-09-01 |
| sm | https://www.google.com/maps/place/Zentrum+f%C3%BCr+Zahnheilkunde+Ha… | Google rating 4.5 (69 reviews) as of 2026-09-01, address, geo, owner reply to review | 2026-09-01 |
| sqBest | search:best dentist Hamburg | AI/search visibility scout 2026-09-01 | 2026-09-01 |
| sqEng | search:English speaking dentist Hamburg | AI/search visibility scout 2026-09-01 | 2026-09-01 |
| sqImp | search:dental implants Hamburg | AI/search visibility scout 2026-09-01 | 2026-09-01 |
| sqEmg | search:emergency dentist Hamburg | AI/search visibility scout 2026-09-01 | 2026-09-01 |
| sqExp | search:Hamburg dental clinic for expats | AI/search visibility scout 2026-09-01 | 2026-09-01 |
| reg1 | https://www.zahnaerzte-hh.de/ | Zahnärztekammer Hamburg / KZV patient portal — unreachable (connection refused) on 2026-09-01 | 2026-09-01 |
| zentrum-fuer-zahnheilkunde-hafencity-platforms | https://www.jameda.de/gesundheitseinrichtungen/zentrum-fuer-zahnhei… | jameda practice page "Zentrum für Zahnheilkunde HafenCity MVZ", Großer Grasbrook 9, Hamburg (the card's address): 5.0 of 5 from 24 patient reviews, with the practice's own text naming its website zahnarzthamburg.info, and online booking, read 2026-10-02 | 2026-10-02 |
| zentrum-fuer-zahnheilkunde-hafencity-fb | https://www.facebook.com/zahnarzthamburginfo/ | Facebook page "Zentrum für Zahnheilkunde HafenCity MVZ" (Hamburg) read on 2026-10-02; address Großer Grasbrook 9, Hamburg, Germany, 20457; phone +49 40 36093961; website https://www.zahnarzthamburg.info/; 312 followers; 80% recommend (6 reviews); latest post 2019-08-30; pinned and newest posts checked, none after 2019-08-30 | 2026-10-02 |
| zentrum-fuer-zahnheilkunde-hafencity-site | https://www.zahnarzthamburg.info/ | Home page HTML read 2026-10-02: JSON-LD types WebPage, ImageObject, BreadcrumbList, WebSite, DentalPractice, ReadAction, ListItem, SearchAction, EntryPoint, PropertyValueSpecification, PostalAddress; none is a business type; no microdata | 2026-10-02 |
| zentrum-fuer-zahnheilkunde-hafencity-site-2 | https://www.zahnarzthamburg.info/leistungen/implantologie/ | Service page HTML read 2026-10-02: JSON-LD types WebPage, ImageObject, BreadcrumbList, WebSite, DentalPractice, ReadAction, ListItem, SearchAction, EntryPoint, PropertyValueSpecification, PostalAddress; none is a business type; no microdata | 2026-10-02 |
| zentrum-fuer-zahnheilkunde-hafencity-site-3 | https://www.zahnarzthamburg.info/leistungen/implantologie/zahnimpla… | Service page HTML read 2026-10-02: JSON-LD types WebPage, ImageObject, BreadcrumbList, WebSite, DentalPractice, ReadAction, ListItem, SearchAction, EntryPoint, PropertyValueSpecification, PostalAddress; none is a business type; no microdata | 2026-10-02 |
| zentrum-fuer-zahnheilkunde-hafencity-site-4 | https://www.zahnarzthamburg.info/leistungen/implantologie/mini-impl… | Service page HTML read 2026-10-02: JSON-LD types WebPage, ImageObject, BreadcrumbList, WebSite, DentalPractice, ReadAction, ListItem, SearchAction, EntryPoint, PropertyValueSpecification, PostalAddress; none is a business type; no microdata | 2026-10-02 |
| zentrum-fuer-zahnheilkunde-hafencity-deepen | https://www.google.com/maps?cid=15478439883610625424&hl=en | Google listing "Zentrum für Zahnheilkunde HafenCity - Zahnarzt Hamburg HafenCity" (Dentist, Cosmetic dentist, Dental implants periodontist, Dental implants provider, Oral surgeon, Pediatric dentist, Periodontist, Teeth whitening service), read 2026-10-02 in two review orders (newest, lowest-rated first): 4.6 from 69 reviews (1★ 6 / 2★ 1 / 3★ 0 / 4★ 3 / 5★ 59); 10 distinct reviews read, dated 2014-11-23 to 2026-09-17; owner replies on 1 of them | 2026-10-02 |
| zentrum-fuer-zahnheilkunde-hafencity-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Zentrum für Zahnheilkunde HafenCity Hamburg" (5 attractions, 7 hotels), none of them a dental practice in or near Hamburg; 12 suggestions for "Zahnheilkunde HafenCity" (5 attractions, 7 hotels), none of them a dental practice in or near Hamburg; "HafenCity" (Osakaallee 11) is the city district, not a dental practice; no listing for this clinic | 2026-10-05 |
| zentrum-fuer-zahnheilkunde-hafencity-tripadvisor-2 | https://www.zahnarzthamburg.info/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Read 10 of the clinic's Google reviews on 2026-10-02: no suspicious review pattern. |
| 2026-10-02 | Website structure read on 2026-10-02: no business structured data found. |
| 2026-10-02 | Facebook presence checked on 2026-10-02: the clinic's identified page has not posted since 2019-08-30 and has 6 reviews, while the clinic's website is live. |
| 2026-10-02 | Presence on review platforms checked on 2026-10-02: a jameda review page found. |
| 2026-09-01 | Initial research |
A question or a correction?
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